CELQOR Repair

What
happened
to your
device?

Clear intake. Preliminary guidance. Confirmed next steps.
Describe the issue and CELQOR will identify a likely repair category, confirm the model, available parts options, price and timing before work begins.

Start My Repair →Track My Repair
Precision robotic repair of a wearable device
◇Technical AssessmentModel and issue reviewed.
◎Parts OptionsAvailability confirmed first.
♢Written TermsCoverage stated before approval.
◇Careful HandlingService scope documented.
Start naturally

This is preliminary guidance, not a confirmed diagnosis.

1 01 / Device Family
2 02 / Model & Issue
3 03 / Preliminary Guidance
4 04 / Confirmed Ticket
Precision logic-board inspection
01 / ASSESSMENT

Model-Specific Diagnosis

We document the device, reported symptoms and visible condition, then verify the repair path and parts availability for that exact model.

A device receiving precision functional testing in the CELQOR diagnostic atelier 02 / SERVICE

Repair & Functional Testing

Approved work follows the procedure appropriate to the device, with functional checks before customer pickup or return shipment.

CELQOR Terms Before Work Begins approval display with a device and inspection tools 03 / APPROVAL

Terms Before Work Begins

You receive the confirmed scope, price, estimated timing and any applicable part or workmanship warranty before authorizing the repair.

Mail-In Repair

A clear path from your door
and back again.

Request a mail-in assessment for eligible devices. Shipping instructions, costs and service terms are confirmed before you send the device.

These are status stages—not thirteen separate forms. CELQOR and the CRM advance the tracker as the repair moves forward. Select any stage below to see what the customer does and what CELQOR does.
View the complete mail-in journey
01DeviceChoose the device family and exact model.
02ProblemDescribe symptoms and prior damage.
03AI Pre-DiagnosisReceive preliminary guidance, not a final diagnosis.
04Preliminary EstimateReview likely scope and estimated range.
05ApprovalApprove the mail-in assessment path.
06ShippingReceive packing and tracking instructions.
07ReceivedArrival is recorded against your repair number.
08Technician DiagnosisThe device receives hands-on inspection.
09Final ApprovalApprove the confirmed quote before service.
10RepairAuthorized work is completed.
11Quality CheckCompleted work receives functional checks.
12Return TrackingFollow the shipment back to you.
13CompletedDelivery is confirmed and the repair record is closed.
Stage 01 · Device

Start the repair record

Customer

Choose the device family and enter the exact model.

CELQOR

Creates the intake record used for review, communication and status tracking.