What
happened
to your
device?
Clear intake. Preliminary guidance. Confirmed next steps.
Describe the issue and CELQOR will identify a likely repair category, confirm the model, available parts options, price and timing before work begins.
A little clarity.
Before the repair.
Understand the problem with CELQOR AI, choose your service, and let our team take it from there.
- 1. Your device
- 2. Service option
- 3. Review & send
Model-Specific Diagnosis
We document the device, reported symptoms and visible condition, then verify the repair path and parts availability for that exact model.
APPROVAL
Terms Before Work Begins
You receive the confirmed scope, price, estimated timing and any applicable part or workmanship warranty before authorizing the repair.
SERVICE
Repair & Functional Testing
Approved work follows the procedure appropriate to the device, with functional checks before customer pickup or return shipment.
A clear path from your door
and back again.
Request a mail-in assessment for eligible devices. Shipping instructions, costs and service terms are confirmed before you send the device.
Wait for CELQOR to confirm shipping instructions and costs before sending your device. You approve the repair price before work begins.
Arrange a mail-in repair